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Lin Park
Senior Officer - Charlotte
New loan

ACH return R01

Devon Ortega - loan #57941 - Insufficient funds

Demo dataACH workspaceLoan detail
Returned amount
$303.38
trace 043020260000001
Case status
needs review
retry eligible
Borrower risk
38
watch flag active
Retry date
-
demo-ach
ReviewLoan contextAudit trail
FieldValueEvidence
Return codeR01Insufficient funds
BatchB-04302026-AWEB
Received2026-05-01 08:25ach/returns/043020260000001/evidence.json
Loan statuspast_due$120.00
Resolution-open review
Queue itemStatusPriorityOwnerDue
ACH return reviewopen10Lin Park2026-05-04
Borrower and loan
context required before retry, close, or escalation
Devon Ortega
watch flag active - risk 38
Loan #57941
past_due - $120.00 - due 2026-04-09
Evidence posture
ach/returns/043020260000001/evidence.json
Action history
append-only workflow actions and queue comments
No operator action has been applied yet.
Lin Park - auditor_visible
Customer is past the retry threshold. Review hardship path before next ACH attempt.
Operator action
updates the review case, work queue, workflow action, audit event, and integration outbox together